Interactive Voice Response (IVR) Translations

ivrMetro Audio and Video provides interactive voice response (IVR, voice prompts) translations alongside supplying voice talent and recording in our state-of-the-art recording studio located in the heart of New York City. By offering translations, talents, and recordings, we can provide you unmatched quality when it comes to your IVR translations.

High quality recordings and translations

IVR translations require flawless recordings by native speaking professionals and accurate translations. As an industry leader in both fields, Metro can offer you a high-quality recording completely produced within our studio. This allows us to have complete control over the recording and translation process, which minimizes costly errors and speeds up delivery time.

Our engineers meticulously comb through every aspect of your recording, from pauses to slight breaths, to make sure the final product mirrors perfection. This guarantees you a quality-sounding recording that transfers over to any phone system you use.

But recording is just one part of this process. Utilizing the right voice talent is another vital step. At Metro, we’ve compiled a large pool of diverse voice talent, which not only covers the range of languages you hope to target, but also the many styles and tones you hope to achieve. For example, a lighthearted message will benefit from one voice, while a more direct, serious message would benefit from another. At Metro, we have the resources to match you up with the talent best suited for your message.

As you look to expand your IVR recordings to different languages, you need to be careful with whom you choose for your translations. At Metro, our team of translators are proficient in your target language, as well as your specific industry, thus ensuring your final translation is consistent with your original message. We provide your final recording in any file format of your choice, either delivered through the dropbox or sent via FTP.